Is this Mount Eliza hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mount Eliza hotel have a swimming pool?

Yes, this Mount Eliza hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mount Eliza hotel?

Best-rates for the Mount Eliza hotel starts from $105 per night with includes Business Services, Sports/Activities, Parking, Designated Smoking Area, Bedding/Linens, Entertainment, Internet, Kitchen, Pool, Bar, Toiletries, Guest Services, Barbecue/Outdoor Cooking, Laundry, Air Conditioner, Balcony/Terrace, Wellness Facilities, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mount Eliza hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mount Eliza hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mount Eliza hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mount Eliza hotel?

Based on the information reported by the owner or manager, the Mount Eliza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mount Eliza hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Norwood House Motel & Reception Centre | Hotel in Mount Eliza

| 7.4 (282 Reviews) | 1 Bathroom

Mount Eliza Hotel | Norwood House Motel & Reception Centre

Hotel in Mount Eliza

Suburban motel with an outdoor pool and a bar
This motel features an outdoor pool, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, express check-out, and a garden are onsite.
Change of towels is available on request.
Norwood House Motel & Reception Centre offers 15 accommodations with complimentary bottled water and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

This Melbourne motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 36-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Bar

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Private bathroom

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Pillow-top mattress

Blackout drapes/curtains

Heating (climate-controlled)

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

LED light bulbs

Local maps

Water-efficient toilets only

Electrical adapters/chargers

Restaurant dining guide

Iron/ironing board

Water-efficient showers only

Eco-friendly cleaning products provided

Window screens

Guidebooks/recommendations

Breakfast

1 bar

Free bottled water

Microwave

Free tea bags/instant coffee

Toaster

Electric kettle

Refrigerator

Local meal delivery service

Parking

Free uncovered self parking on site

Free RV/bus/truck parking on site

Accessibility

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Portable shower seat

This property does not have elevators

Wheelchair accessible (may have limitations)

Activities

Hot springs

Health/beauty spa

Golfing

Fishing

Horse riding

Whale watching

Winery tours

Outlet shopping

Outdoor pool

Entertainment

36-inch Smart TV

Cable channels

Netflix

Streaming services

General

Meeting room

Conference center (646 square feet of space)

Reception hall

Front-desk safe

Banquet hall

English

At least 80% lighting from LEDs

Locally-owned & organized tours & activities

Local artist showcase

Designated smoking areas

Guest Services

Fence around the pool

Highchair

Art supplies

Microwave

Refrigerator

Outdoor pool

Pool gate

Travel crib

Change of bedsheets (on request)

Daily housekeeping

Change of towels (on request)

Luggage storage

Front desk (limited hours)

Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

BBQ grill(s)

Nature reserve

Terrace

Outdoor entertainment area

Picnic area

Pool umbrellas

Outdoor furniture

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 1:00 am early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 10:30 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet deposit: aud 100 per stay pet fee: aud 100 per pet, per stay plus aud 100 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets an off-leash area is available pets allowed for an extra charge of aud 100 per pet, per stay, plus a one-time cleaning fee of aud 100 and a deposit of aud 100 per stay service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus eco-friendly cleaning products

Reviews

Sue

Oct 29, 2025 02:36:53 PM

Review Score: 6

Summary: Needs a redo in the rooms quite old

See All Reviews

Room Arrangement

Room Info	Facilities
Eliza Romantic Spa Suite Room Size: m² 2 Double Beds 1 Queen Bed	General Private hot tub, Number of living rooms 0, Hydromassage showerhead, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Pets not allowed, In-room playpen, Separate bedroom, Extra bed count 1, Private hot tub (indoor), Jetted bathtub, Desk, Champagne service, Bed count minimum 1, Bed count maximum 2
Peninsula Balcony Suite Room Size: m² 1 King Bed	General Private hot tub, Number of living rooms 0, Hydromassage showerhead, Kitchenette, Number of bedrooms - 1, Sofa bed, Pets not allowed, In-room playpen, Separate bedroom, Extra bed count 1, Private hot tub (indoor), Jetted bathtub, Cookware, dishware, and utensils, Separate bathtub and shower, Desk, Wardrobe or closet, Champagne service, Balcony, Bed count minimum 1, Bed count maximum 1
King Room Double Spa Room Size: m² 1 King Bed	General Private hot tub, Number of living rooms 0, Jetted bathtub, Hydromassage showerhead, Number of bedrooms - 0, Shower/tub combination, Desk, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Private hot tub (indoor)
Family Room Economy Room Size: m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Wardrobe or closet, Shower only, Pets not allowed, In-room playpen, Bed count minimum 1, Bed count maximum 1
Family Room Economy (Large) Room Size: m² 2 Queen Bed and Twin Bed 1 Queen Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Wardrobe or closet, Shower only, Pets not allowed, In-room playpen, Bed count minimum 1, Bed count maximum 2
Family Economy w/ Kitchen Room Size: m² 2 Queen Bed and Double Sofa Bed 1 Queen Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Kitchenette, Wardrobe or closet, Shower only, Pets not allowed, In-room playpen, Bed count minimum 1, Bed count maximum 2
King Room Room Size: m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Desk, Wardrobe or closet, Shower only, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Family Room w/Kitchenette Room Size: m² 2 King Bed and Double Bed	General Pet-friendly room, Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Kitchenette, Shower only, Sofa bed, In-room playpen, Extra bed count 1, Cookware, dishware, and utensils, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Budget Small Room Room Size: m² 1 Double Bed	General Number of living rooms 0, Hydromassage showerhead, Cookware, dishware, and utensils, Number of bedrooms - 0, Kitchenette, Wardrobe or closet, Shower only, Pets not allowed, Bed count minimum 1, Bed count maximum 1
King Room (Wheelchair-Friendly) Room Size: m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Shower grab bar height (centimeters) - 74, Roll-in shower width (inches) - 40, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Shower only, Pets not allowed, Hand-held showerhead, Grab bar - near toilet, Toilet grab bar height (centimeters) - 76, Wheelchair accessible, Doorway wheelchair width (centimeters) - 81, Doorway wheelchair width (inches) - 32, Toilet grab bar height (inches) - 30, Roll-in shower width (centimeters) - 102, Height-adjustable showerhead, Shower grab bar height (inches) - 29, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Deluxe King Room Room Size: m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Wardrobe or closet, Shower only, Club level room, Pets not allowed, In-room playpen, Bed count minimum 1, Bed count maximum 1