Hotel in Santarém with a full-service spa and free breakfast A full-service spa, a bar/lounge, and massage/treatment rooms are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk. Hotel Umu offers 67 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
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Amenities
Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Policies
Check-in
Check-in time starts at 3:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 20.5 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: eur 20.5 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
JUDITH
Jan 4, 2026 09:31:59 PM
Review Score:
6
Summary: The shower in my room was very tiny and there is no way of avoiding getting the bathroom floor wet. Probably why there's a drain in the bathroom floor. The night stand, shelves and suitcase stands look like someone built them from plain wood and put them in the room. No "real" furniture except for the very low beds. It'll do if you just need a place to sleep. However the complimentary breakfast was nice enough and they didn't throw you out before you were done eating. Staff were friendly and helpful. I suggest booking through Hotels.com for a better rate. The walk in rate is much more expensive which was unfortunate since we wanted to extend our stay. There is heat and a/c in the rooms.
See All Reviews
Reviews
JUDITH
Jan 4, 2026 09:31:59 PM
Review Score:
6
Summary: The shower in my room was very tiny and there is no way of avoiding getting the bathroom floor wet. Probably why there's a drain in the bathroom floor. The night stand, shelves and suitcase stands look like someone built them from plain wood and put them in the room. No "real" furniture except for the very low beds. It'll do if you just need a place to sleep. However the complimentary breakfast was nice enough and they didn't throw you out before you were done eating. Staff were friendly and helpful. I suggest booking through Hotels.com for a better rate. The walk in rate is much more expensive which was unfortunate since we wanted to extend our stay. There is heat and a/c in the rooms.
Stella
Oct 7, 2025 01:31:06 AM
Review Score:
10
Summary: People working at the front desk were amazing.
We have to check out earlier, before breakfast.
They packed us togo lunch boxes and made fresh coffee at 6:45 am!
Charles
Sep 12, 2025 11:37:41 AM
Review Score:
10
Summary: A
jose
Aug 18, 2025 02:54:12 AM
Review Score:
10
Summary: Nice hotel worth the price. Rooms have older style vibe. Bed is comfortable.
GONZALO
Jun 16, 2025 05:25:37 PM
Review Score:
10
Summary: a bit old in infraestructure and lack of plugs for work in the room
Luis
Feb 28, 2025 08:19:59 PM
Review Score:
4
Summary: The pictures shown are not updated. You should update your pictures as is not from years ago. This Hotel is old and outdated the beds are old and the mattress are very uncomfortable, the shower is terrible and small with a curtain not as shown on the photo at all , tv doesn’t work the room smells and it was extremely noisy from other rooms you can hear everything in other rooms, no coffee you have to pay for it and it’s terrible cold coffee, I didn’t even have breakfast, In my opinion this place is too expensive for what you getting.
Joao
Jan 2, 2025 09:49:21 PM
Review Score:
10
Summary: Good place
alzira
Oct 14, 2024 10:34:08 PM
Review Score:
4
Summary: The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You
Michael
May 16, 2024 06:12:53 PM
Review Score:
4
Summary: Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.