Serena Beach Resort & Spa | Hotel in Mombasa

| 8.7 (288 Reviews) |  6 Bathrooms  15 Guests
Shanzu Hotel | Serena Beach Resort & Spa

Hotel in Shanzu, Mombasa

Right on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views of the Indian Ocean. Guests can dine next to the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room comes equipped with a TV, minibar and has a private bathroom. Serena Hotel features a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the terrace. A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club. Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organize an airport shuttle to Moi Airport 11 miles away.

Serena Beach Resort & Spa is located in Mombasa.

This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Spa, Child Friendly, and several others. This is a 5 star rated property and has over 288 reviews with the average score of 8.7 . Coming to Mombasa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this place in Mombasa. These details are authentic, as they are provided by our partner, booking.com.

This Serena Beach Resort & Spa in Mombasa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serena Beach Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
Activities
  • Spa/Wellness packages
  • Happy hour
  • Fitness center
  • Racquetball
  • Diving
  • Walking tours
  • Game room
  • Entertainment staff
  • Themed dinners
  • Karaoke
  • Ping-pong
  • Tour or class about local culture
  • Tennis court
  • Fishing
  • Bowling
  • Water sports facilities on site
  • Beachfront
  • Playground
  • Golf course (within 2 miles)
  • Hot tub/Jacuzzi
  • Fitness
  • Cooking class
  • Live sports events (broadcast)
  • Yoga classes
  • Tennis equipment
  • Fitness classes
  • Evening entertainment
  • Spa facilities
  • Spa
  • Personal trainer
  • Beach
  • Game drives
  • Live music/Performance
  • Aerobics
  • Snorkeling
  • Windsurfing
  • Sauna
  • Pool table
  • Darts
  • Massage
  • Locker rooms
  • Steam room
Entertainment
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Indoor play area
  • Baby safety gates
General
  • Convenience store on site
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Family rooms
  • Safe
  • Wifi in all areas
Guest Services
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Dry cleaning
  • Suit press
  • Airport shuttle
  • 24-hour front desk
  • Babysitting/Child services
  • Express check-in/out
  • Concierge
  • Lockers
  • Shuttle service
  • Private check-in/out
  • Room service
  • Packed lunches
  • Baggage storage
  • Car rental
  • Tour desk
  • Shuttle service (additional charge)
  • Currency exchange
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • BBQ facilities
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Kids' pool
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
8.03
Location:
8.58
Staff:
8.96
Facilities:
8.34
Comfort:
8.76
Cleanliness:
8.82
Thomas Mensah
Dec 9, 2025 08:00:00 AM
Review Score:   8
Ghana
Reviewer Type: Couple
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Family Room
Room Type: Family
Room Size: 54 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Interconnecting room(s) available, Smoke Alarm, Mosquito net, Safe, Carbon monoxide detector, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Desk

View

Inner courtyard view, Garden view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Smoke Alarm, Mosquito net, Safe, Carbon monoxide detector, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Desk

View

Inner courtyard view, Garden view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Queen Room Garden View
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Smoke Alarm, Mosquito net, Safe, Carbon monoxide detector, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Desk

View

Inner courtyard view, Garden view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Room Sea View
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Smoke Alarm, Mosquito net, Safe, Carbon monoxide detector, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Desk

View

Garden view, View, Sea view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Garden View Room
Room Type: Twin
Room Size: 20 m2
2 Twin bed(s) Bed
Deluxe Twin Garden View Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Smoke Alarm, Mosquito net, Safe, Carbon monoxide detector, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Desk

View

Garden view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Zanzibar Suite Garden View
Room Type: Suite
Room Size: 48 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Smoke Alarm, Mosquito net, Safe, Carbon monoxide detector, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Sofa, Sitting area, Desk

View

Garden view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Clothes rack, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD US $273
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