Is this Grand Hotel Zermatterhof pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Hotel Zermatterhof?

Check-in time for Grand Hotel Zermatterhof starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Hotel Zermatterhof have a swimming pool?

Yes, this Grand Hotel Zermatterhof has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Hotel Zermatterhof?

Best-rates for the Grand Hotel Zermatterhof starts from $5,820 per night with includes View, Balcony/Terrace, Entertainment, Hot Tub, Laundry, Pet Friendly, Pool, Private Pool, Fireplace/Heating, Restaurant, Toiletries, Child Friendly, Ocean View, Oceanfront, Security/Safety, Sports/Activities, Breakfast, Transportation/Shuttle, Business Services, Spa, Guest Services, Wellness Facilities, Bar, Internet, Designated Smoking Area, Accessibility, Skiing with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Hotel Zermatterhof a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Hotel Zermatterhof wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hotel Zermatterhof has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Hotel Zermatterhof?

Based on the information reported by the owner or manager, the Grand Hotel Zermatterhof indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Hotel Zermatterhof?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Hotel Zermatterhof | Hotel in Zermatt

| 9.4 (276 Reviews) | Pet Friendly 13 Bathrooms 25 Guests

Zermatt City Centre Hotel | Grand Hotel Zermatterhof

Hotel in Zermatt City Centre, Zermatt

Featuring a terrace, a restaurant as well as a bar, Grand Hotel Zermatterhof is located in the center of Zermatt, a 6-minute walk from Zermatt Train Station. Each room at the 5-star hotel has city views, and guests can enjoy access to a hot tub and a hammam. Guests can use the spa and wellness center with an indoor pool, fitness center, and sauna, as well as a garden. At the hotel every room includes a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room comes with a coffee machine, while certain rooms here will provide you with a balcony and others also provide guests with mountain views. All guest rooms will provide guests with a desk and an electric tea pot. The breakfast offers buffet, continental or American options. Guests at Grand Hotel Zermatterhof will be able to enjoy activities in and around Zermatt, like hiking, skiing and cycling. With staff speaking German, English and French, around-the-clock information is available at the reception. Matterhorn Museum is a few steps from the accommodation, while Gorner Ridge is 8.6 miles away.

Grand Hotel Zermatterhof is located in Zermatt.

This 66 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Balcony/Terrace, Entertainment, and several others. This is a 5 star rated property and has over 276 reviews with the average score of 9.4 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 66 Bedrooms Hotel if you want to learn more about this place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Grand Hotel Zermatterhof in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Hotel Zermatterhof”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Pet Friendly

Pool

Designated Smoking Area

View

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Coffee house on site

Wine/Champagne

Special diet meals (on request)

Fruit

Restaurant

Snack bar

Activities

Cycling

Indoor pool

Sauna

Turkish/Steam Bath

Manicure

Golf course (within 2 miles)

Waxing services

Spa/Wellness packages

Game room

Steam room

Fitness center

Temporary art galleries

Hiking

Body scrub

Fitness

Body wrap

Massage

Body treatments

Locker rooms

Massage chair

Hot tub/Jacuzzi

Indoor pool (year-round)

Spa facilities

Skiing

Beauty services

Tennis court

Spa lounge/Relaxation area

Pedicure

Entertainment

Board games/Puzzles

Indoor play area

General

Elevator

Soundproof rooms

Smoke-free property

Wifi in all areas

Designated smoking area

Pet friendly

Safe

Non-smoking rooms

Heating

Guest Services

Dry cleaning

Pet basket

Pet bowls

Babysitting/Child services

Meeting/Banquet facilities

Airport shuttle (additional charge)

Shuttle service (free)

Shuttle service

24-hour front desk

Suit press

Room service

Baggage storage

Currency exchange

ATM on site

Concierge

Laundry

Ironing service

Daily housekeeping

Packed lunches

Business center

Fax/Photocopying

Airport shuttle

Internet

Wifi

Free Wifi

Internet

Outdoors

Garden

Outdoor furniture

Sun deck

Terrace

Security/Safety

Fire extinguishers

CCTV outside property

Key card access

Security alarm

Smoke alarms

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

First aid kits available

Mobile app for room service

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Skiing

Ski school

Ski pass vendor

Ski storage

Spa

Swimming pool

Beach chairs/Loungers

Pool with view

Heated pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and charges may apply.

Please note that zermatt is a car-free village. guests can park their car in täsch (garage parking) and continue to zermatt by train or taxi.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.13

Location:

9.69

Staff:

9.25

Facilities:

Comfort:

9.43

Cleanliness:

9.31

Benjamin

Jan 13, 2026 08:00:00 AM

Review Score: 8

South Africa

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Deluxe Room Type: Double Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View Mountain view, Garden view, City view, Quiet street view, View Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Outdoors Outdoor furniture Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Classic Superior Double Room Room Type: Suite Room Size: 39 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area View Mountain view, Garden view, City view, Quiet street view, View Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Outdoors Outdoor furniture Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Superior One-Bedroom Suite Room Type: Suite Room Size: 45 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Outdoor furniture, Balcony Kitchen Electric kettle, Dining table, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Dining area, Fireplace, Sitting area View Mountain view, Garden view, City view, Quiet street view, View Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Corner One-Bedroom Suite with Matterhorn View Room Type: Suite Room Size: 45 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Outdoor furniture, Balcony Kitchen Electric kettle, Dining table, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Dining area, Fireplace, Sitting area View Mountain view, Garden view, Landmark view, City view, View Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Double Room Deluxe with Matterhorn View Room Type: Double Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area View Mountain view, Garden view, Landmark view, City view, Quiet street view, View Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Outdoors Outdoor furniture Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Superior One-Bedroom Suite with Matterhorn View Room Type: Suite Room Size: 45 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Outdoor furniture, Balcony Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area View Mountain view, Garden view, Landmark view, City view, View Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Chalet Suite with Balcony Room Type: Suite Room Size: 60 m² 1 Sofa bed Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Safe, Hardwood or parquet floors, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Outdoor furniture, Balcony Kitchen Electric kettle, Dining table, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Dining area, Fireplace, Sitting area View Mountain view, Garden view, City view, Quiet street view, View Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Chalet Suite with Matterhorn View Room Type: Suite Room Size: 65 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Safe, Hardwood or parquet floors, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Dining table, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Dining area, Fireplace, Sitting area View Mountain view, Garden view, Landmark view, City view, View Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Outdoors Outdoor furniture Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Grand Suite with Matterhorn View Room Type: Suite Room Size: 76 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Outdoor furniture, Balcony Kitchen Electric kettle, Dining table, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Dining area, Fireplace, Sitting area View Mountain view, Garden view, Landmark view, City view, View Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Single Room Room Type: Single Room Size: 18 m² 1 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View Mountain view, City view, Garden view, View Bedroom Linens, Wardrobe or closet, Alarm clock Outdoors Outdoor furniture Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Double Room Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View Mountain view, City view, Garden view, View Bedroom Linens, Wardrobe or closet, Alarm clock Outdoors Outdoor furniture Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access
Double Room with Matterhorn View Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Wine/Champagne, Fruit, Bottle of water Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Suit press, Soundproof, Key card access, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Carbon monoxide detector, Smoke Alarm, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Radio, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View Mountain view, Garden view, Landmark view, City view, View Bedroom Linens, Wardrobe or closet, Alarm clock Outdoors Outdoor furniture Accessibility Emergency cord in bathroom, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Socket near the bed, Adapter Exclusive services Free spa access, Concierge services, Free gym access

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Nightly rates from:

USD5,820

Price Details

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Grand Hotel Zermatterhof | Hotel in Zermatt

Available rates:

Hotel in Zermatt City Centre, Zermatt

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Outdoors

Accessibility

Pool and Spa

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Outdoors

Accessibility

Pool and Spa

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Pool and Spa

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Pool and Spa

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Outdoors

Accessibility

Pool and Spa

Room Amenities

Exclusive services