Extended Stay America Suites Somerset Franklin | Hotel in Somerset
Hotel
6.8
(877 Reviews) |
1 Bathroom
Available rates:
Hotel in Somerset
Hotel in Somerset with free breakfast and a 24-hour front desk Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Suites Somerset Franklin offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 25.00 per pet, per night (maximum usd 150 per stay) service animals are exempt from fees housekeeping fee: usd 10 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 25.00 per pet, per night (maximum usd 150 per stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Jul 9, 2025 01:37:26 AM
Review Score:
4
Summary: When we arrived we were checked into a dirty room (kitchenette had spilled food, beard trimmings in the bathroom, etc). They moved us to a new room, no problem. There was a distinct smell of stale cigarette in the room but we were only there for one night. We were there for a wedding and found out we had a death in the family and had to leave the wedding reception early and go back home. We checked out within an hour to two hours of checking in and had to drive back to PA. I was told the manager would call me to see about even a partial refund. I did not hear from him so I had to play phone tag to get a hold of him and get an answer. Long story short - no partial refund for a death in the family.
See All Reviews
Reviews
Jul 9, 2025 01:37:26 AM
Review Score:
4
Summary: When we arrived we were checked into a dirty room (kitchenette had spilled food, beard trimmings in the bathroom, etc). They moved us to a new room, no problem. There was a distinct smell of stale cigarette in the room but we were only there for one night. We were there for a wedding and found out we had a death in the family and had to leave the wedding reception early and go back home. We checked out within an hour to two hours of checking in and had to drive back to PA. I was told the manager would call me to see about even a partial refund. I did not hear from him so I had to play phone tag to get a hold of him and get an answer. Long story short - no partial refund for a death in the family.
Jeremy
Jun 25, 2025 08:18:51 PM
Review Score:
10
Summary: Great
Jun 19, 2025 11:42:47 AM
Review Score:
6
Summary: Workers look not so friendly, but they are doing O.K. for me. Only thing I complain is that Grab and Go breakfast was not sufficiently provided. Only one day out of 7days on my stay is a chance to have fully provided all items. At least brewed coffee is supposed to be set every day.
dennis
Mar 6, 2025 07:35:01 AM
Review Score:
8
Summary: Basic hotel worked out just fine.
Katey
Feb 20, 2025 02:13:40 AM
Review Score:
10
Summary: Great staff.. the cleanliness is outstanding. You can cook your own things inside the hotel room which is amazing, you have your very own full size fridge, stove and cupboards. They will provide you with a kitchen kit. All in all an amazing hotel.
Donna
Jan 4, 2025 10:55:43 PM
Review Score:
6
Summary: At least we had a place to stay during busy holiday season. We changed to this hotel after reading reviews about the first hotel i booked. Upon check in, i was not already assigned a room, when the front desk clerk gave me a key, i went to the room and it was trashed, table upside down, dirty dishes, unmade bed. The staff at this hotel werr rude, never smiled and i was at one point by the evening front desk person, after reporting water in the elevator that finding the issue was not in her job description to find out the issue. We never received room service for being there 14 days. I have never stayed at a hotel where the guest had to change their own linens, take out trash and vaccume. My daughter and i changed our linens, my daughtet to trash to a "trash room" which was smelly and over flowing, the outside doors of our refrigerator was spotted was rust, we found old takr out bags of food under the bed. There was no hair dryer in the room, the duvet cover was very thin, was suitable for summer. When i asked for dishes, we also got a blanket that was tied up in a trash bag. Our bathroom was never cleaned during the entire stay. We had to do laundry, when i asked if they have detergent vending machines. I was told no to do a wal mart order. At night there was someone that sound as if they were moving furniture around in one of the other rooms, all night long, and running up and down the hallway. I dont understand how expidea list such hotels for guest to stay.
Ehsan
Jan 4, 2025 08:47:27 AM
Review Score:
6
Summary: They did I change towel
Centeoalcihualt
Dec 30, 2024 08:59:27 AM
Review Score:
4
Summary: The bathroom towels were dirty, the lights didn't work, the pillows were also dirty and the room smelled a lot, and it was already 1 in the morning and there was too much noise from the rooms.
Celena
Dec 13, 2024 08:40:49 AM
Review Score:
6
Summary: Trash smells overflowing. Old refrigerator makes noise. Loud walking above room. Kept complaining about 221 loud tv 24 hours a day. Fruit bugs from
Trash in room
Brendon
Dec 9, 2024 10:01:14 AM
Review Score:
10
Summary: My girlfriend has been booking the hotel for us and i can say i feel the hospitality everytime we go there , appreciate the respect and communication with staff
