Best Western The Hilcroft Hotel West Lothian | Hotel in Bathgate

| 8.8 (368 Reviews) |  1 Bathroom
Whitburn Hotel | Best Western The Hilcroft Hotel West Lothian

Hotel in Whitburn, Bathgate

Hotel in Bathgate with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western The Hilcroft Hotel West Lothian offers 32 accommodations with complimentary bottled water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Bathgate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

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Amenities

Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for english breakfast: approximately gbp 14.95 per person late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Danielle
Oct 26, 2025 06:48:27 PM
Review Score:   4
Summary: Room and bathroom were quiet, clean and well presented, although bathroom did have a mild damp smell. Bed was very comfortable and we had a great night sleep despite a wedding being held in the hotel that night. However in the morning neither of us were able to have a hot shower, despite running the shower on and off over an hour (between 7 - 8am). When we spoke to staff on check-out we were essentially told that the further away from the hot water system your room is then you get less hot water when the system is in demand. Very frustrating that this is a known issue and they still insist on putting people in those rooms. Even more frustrating that there was very little apology from the staff about the issue who had a “well that’s just the way it is” attitude about our experience. As someone who frequently stays in Best Western hotels this wasn’t the level of service I have previously experienced from the brand and I will not be staying here again.
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